Customer Reviews

Nice Delay  (By aic68)
Value
Quality
Price
This pedal works fine. Good sound easy to use. Nice warm sounds. (Posted on 2/9/15)
Great pedal, great features @ a great price  (By JFROCKON)
Price
Value
Quality
This pedal has way more features than I need. But, it has nice sounding easy to program delays. NO noticeable hiss from mine. I use a high gain system too. 30 programmable slots, how cool is that? A real great unit. (Posted on 5/10/14)
Mostly unusable for live use  (By 4-8-15-16-23-42)
Price
Value
Quality
This is meant to be a very helpful, but critical, review for musicians who are live performers. If you are not a live performer, perhaps these issues won't bug you. However, that doesn't mean the issues DON'T EXIST. THEY DO. If you are a live performer, it's important you know these things before you purchase, because they may be deal-breakers. There are a lot of cool functions in this pedal (many you won't use), but here are just three reasons why I (and many other live musicians) find this pedal to be "no-go" for stage use. A simple coding fix could address all of these, but Vox has not responded to these usability issues. I removed this pedal from my board after playing 4 live shows with it.

1) Tap tempo does not work without a delay engaged. That's right, you can't "tap in" with your drummer before turning a delay preset on. This is simply poor engineering. If your delay is supposed to be sync'd to the music, you have to start tapping immediately after engaging it, and EVERYBODY can hear it. When you use a non-digital setting (tape, analog, etc.), tapping the tempo switch introduces the notorious pitch-shifting garble-garble. Other tap-tempo delay pedal alleviate this problem by allowing you to set the tempo BEFORE engaging a delay. Unfortunately, Vox decided to skip this functionality.

2) Tap tempo is not universal, and is hard-coded not to be. That means if you'd like to use a 1/4-note delay for the chorus, then you want to jump into a dotted-1/8 setting for the bridge, your tempo does not transfer. You have to tap it out (see #1 for the garble-garble that will once again find its way to your listener's ears). If you use more than one delay type in a song, this is a deal-breaker.

3) Unusable high-freq hiss. I have owned lots and lots of delays over the years, from cheapo Boss to TC Electronic and Eventide. After testing this delay alongside others in a dedicated true-bypass looper, I can confidently say it has far and away the worst hiss I have ever heard coming from a digital pedal, even compared to other delays within this price range. Will it drive you crazy? Maybe, maybe not; depends on how badly you've blown your eardrums so far! But it WILL require your sound-guy or recording technician to throw a gate on your channel to alleviate the hiss when you're not playing. Not good.

In a nutshell, if you LOVE the Line6 DL-4, you *might* like this pedal from a usability perspective; it will feel somewhat familiar. As an interface designer, however, I feel confident saying that there are A LOT of usability issues that could have been fixed here. Perhaps you will like this pedal; but perhaps you won't. Try one first, and don't just listen to the sounds. Read the manual; try it as if you were playing live; then decide from there. Perhaps you'll disagree with me, but at least you will be more informed of the hurdles that are preventing this pedal from becoming a cult-favorite. (Posted on 4/27/14)
Vox DelayLab  (By Jorge)
Price
Value
Quality
ótimo pedal (Posted on 8/28/13)

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Vox DelayLab - discontinued

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Vox Pedals DelayLab

Tape echo, analog delay, digital delay, a world of otherworldly sounds that, for years, have inspired guitarists to venture beyond the limits, and the Vox DelayLab has them all. With 30 different types of delay effects, each capturing the distinctive characteristics that made it great, the DelayLab is a history lesson and a collection of great pedals in one box. Ten classic song presets instantly put recognizable creative tools in your hands. Each delay is adjustable in discrete 1 millisecond steps for up to 4 seconds of delay time, and each parameter can be manipulated in real time via an assignable expression pedal input. A built in looper gives you up to 28 seconds of playback that can be combined with the other on-board delay effects or a variety of additional special effects such as pitch shifting, panning, reverse delay. And the whole pedal, and all it can do, is controlled by five knobs, four footswitches and one 11 position selector switch that gives you creative possibilities that have yet to be imagined.

Vox Pedals DelayLab Features:

    • 30 Delay Effects
    • Precision Modeling of Vintage Delay Effects
    • Up To 28 Seconds Stereo Looping
    • Up to 4 Seconds Delay Time
    • Simultaneous Loop and Delay Effects Capability
    • Assignable Pedal Control Input
    • Expression Pedal Capability for All Parameters
    • Thirty Rewritable Preset Programs
    • Discrete (1 ms steps) Adjustable Delay Time
    • Sync Mode For Poly-Rhythmic Effects
    • Seamless Program Switching
    • Advanced Bypass Function with Decay Avoids Abrupt Cut-Offs
    • High-quality 24-bit/48 kHz Audio Sampling
    • Diecast Metal Body
    • ¼” Stereo Inputs and Outputs
    • 2.59" (6.578cm) x 6.45” (16.383cm) x 12.23” (31.06cm)
warranty

  • Buy with confidence.
  • Hassle-free warranty replacement.
  • Fast turnaround.
  • We kick them, stomp on them, toss them and play them hard. They can take it. But on occassion a pedal may break down on us. PGS offers a One-Year Platinum Replacement Warranty that covers all new pedals purchased with us from manufacturer defects. Any manufacturer's defect in your pedal within one year of purchase will result in the replacement of that pedal free of charge. Units returned defective due to user error or incorrect powering resulting in a non-functioning pedal are not covered under our replacement policy.  In this case please contact the manufacturer for repair.

    Please contact us for more details on this policy or if you would like to use this policy on an item your purchase with us in the last year. (503) 670-4949.

    Shipping Policy

    ProGuitarShop.com will ship completed orders Monday-Friday. Orders placed and paid before 1:00 p.m. PST will ship that same day. All completed orders after the cutoff time will ship the following business day. ProGuitarShop.com does not ship on Saturday or Sunday.

    Every shipment is packed with care by our staff, as if it were our own. When you place an order with Pro Guitar Shop your shipment will be fully insured and secure so your items will arrive to you safely as well as quickly.  

    Backorders - Products that are not available to ship at the time of the order may be available for backorder.  You will be notified if an item is on backorder with the item is in your car. Once the item arrives it will ship. if your order contains both in stock and back ordered items, the entire shipment may be held. In some cases the available item will ship immediately depending on the estimated time of arrival for the backordered item. All international orders with backorders items with be held until all the items will be available for shipment. Please contact us by phone or email for your order's status. 

    Domestic Shipping

    All orders shipped within the United States will ship free via USPS or UPS, depending on the ordered items.

    Orders shipping within the United States with USPS Priority Mail will have delivery confirmation and in some cases a signature requirement. USPS Priority ships with an estimated delivery time, but this is not a guaranteed shipping time. USPS Priority Mail Express shipping is guaranteed within 48 hours of time of pickup. An automated email with tracking will be sent once the tracking number is assigned on the day of shipment. This number may be entered at USPS.com.  

    UPS Ground shipping time depends on location and is up to 5 business days. To get time estimates prior to making an order check UPS.com. All UPS shipments will have a signature requirement unless requested otherwise. An automated email with tracking will be sent once the tracking number is assigned on the day of shipment.

    All shipping estimates for USPS and UPS are from the time of pickup and do not take into account order processing time. To request a shipment without a signature requirement please email or call us at (503) 670-4949.

    International Shipping

    At Pro Guitar Shop our international customers are very important to us. Not only do we pack our shipments securely in a box to withstand the long journey around the world, we will work with you from start to finish to ensure your shipment arrives safely and to your satisfaction. All shipments are fully insured in case of loss or damage. 

    All International orders shipping with USPS Priority Mail International will ship in a box with Priority tracking, designated with a CJ number. Orders shipping internationally with USPS Priority Mail Express are shipped in a box with Express tracking, designated with an EC number. Customs processing time varies greatly depending on the country and are not included in USPS shipping time estimates. An automated email with tracking details will be sent once the order is processed on the day of shipment. 

    International shipments are subject to import taxes by the destination country upon receipt. All payment for import taxes on international shipments are the sole responsibility of the buyer. Orders that come back to PGS as not claimed or refused by the customer will receive a refund for the product. Shipping will not be refunded. Please watch tracking on your shipments to be aware of customs processing and delivery. 

    Contact a PGS representative for specific shipping questions by phone or email.

    For more detailed shipping time estimates and information please refer to our carrier's websites.

    USPS.com

    UPS.com

     

    All equipment sold is United States power specifications and may need additional modifications or converters in countries other than the USA or Canada.  We are not responsible for providing additional power supplies for the customer's corresponding country.

    Worldwide shipping excludes the following brands: Vox, Marshall, Korg, Schecter, Orange, Tech 21, TC Electronic, BOSS/Roland, Pedaltrain, Voodoo Lab, MXR/Dunlop, Ibanez, ISP Technologies, EMG. Zvex products cannot ship to Israel.. 

    Pro Guitar Shop Returns

    Here at Pro Guitar Shop we understand that navigating the pedal world with all its vast choices can be difficult. So we do our best to help make that endevour easy and fulfilling. Part of that is offering a great return policy. We offer a 30-Day Money Back Return Policy for all new pedal purchases.

  • 30-Day return period from delivery of order.
  • Easy no hassle return procedure.
  • Refund processed back to payment method within days of PGS receiving the merchandise.
  • No contact or RA necessary. Just include the form and send back the pedal. 
  • Please include PGS Return Form with every return.

    Full Return Policy

    If you are not 100% satisfied with your purchase you may return it for a full refund of the original purchase price. We offer a 30-day return policy on all new pedals. We ask that you please return the product in the original product packaging along with all included materials (manual, warranty card, all accessories) and in the original condition that it was received. We must receive the merchandise within 30 days of delivery to qualify for a refund or exchange. Return form must be completed and included. Buyer pays all shipping costs. Shipping is non-refundable. Accessories, used, B-Stock, open box, and discontinued items are non-refundable and cannot be returned.

    Items returned not in like-new condition (scratched, dented, with velcro or modified) may be subject to a restocking fee of up to 25% of the purchase price. Please pack carefully. Attach shipping label to the shipping package that contains the merchandise. Do not attach label on manufacturer's box, as that will automatically result in a 25% restocking fee. You may choose any shipping service you like to return the package. We strongly recommend tracking or delivery confirmation and insurance in order to protect the transaction.

    Exchanges - In order to process an exchange, a customer must have a proguitarshop.com account. If you do not have one please create one prior to sending back your exchange. Exchanges are fullfilled in the form of a Pro Guitar Shop account credit which can then be applied towards another purchase.

    Defective Merchandise - If you suspect the product is defective, please contact PGS first before sending back the merchandise. Return shipping is covered by Pro Guitar Shop for items with manufacturer defects within return policy timeframe.

    Returns are processed twice a week, usually within 72 hours of receiving them. Refunds will be issued to the payment method used at the time of the order. An automatic email will be sent once the return is processed to notify you. Please keep in mind that credit card refunds can take up to 10 business days to post to the account once the refund has been processed.

    Contacting PGS prior to shipping a return is not required and there is no RA necessary to return a product. Any questions can be directed to info@proguitarshop.com or by calling (503) 670-4949.

    PGS One-year Replacement Warranty on All Pedals

  • Buy with confidence.
  • Hassle-free warranty replacement.
  • Fast turnaround.
  • We kick them, stomp on them, toss them and play them hard. They can take it. But on occassion a pedal may break down on us. PGS offers a One-Year Platinum Replacement Warranty that covers all new pedals purchased with us from manufacturer defects. Any manufacturer's defect in your pedal within one year of purchase will result in the replacement of that pedal free of charge. Units returned defective due to user error or incorrect powering resulting in a non-functioning pedal are not covered under our replacement policy.  In this case please contact the manufacturer for repair.

    Please contact us for more details on this policy or if you would like to use this policy on an item your purchase with us in the last year. (503) 670-4949.

    Lifetime Product Support to Original Owner for the Life of the Product